Who We Are
Our website address is: https://janawasyojna.com.
We operate as an online platform for booking and purchasing goods/services.
This privacy policy explains how we collect, use, and protect your personal information.
Data We Collect During Transactions (Important for Payment Gateway)
When you place an order or attempt to make a payment on our website, we collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Order Details
- Payment Method (UPI/Card/NetBanking via PhonePe PG)
- IP Address and Browser Details (for fraud prevention)
- Transaction ID, Payment Status, and related logs
This information is necessary to process your payment, detect fraud, provide customer support, and complete your order.
Comments
When visitors leave comments, we collect:
- Comment data
- IP address
- Browser user agent (for spam detection)
An anonymized hash of your email may be shared with Gravatar to display profile images.
Media
If you upload images, avoid uploading images with EXIF GPS location data. Other visitors may download and extract such data.
Cookies
We use cookies for:
- Saving your comment details (optional)
- Login authentication
- WooCommerce cart and checkout functionality
- Payment gateway session tracking
- Display preferences
Login cookies last 2 days; display preference cookies last 1 year.
Embedded Content
Articles and pages may contain embedded content (videos, maps, etc.) that behave the same way as on the original website.
These websites may:
- Collect your data
- Use cookies
- Track interactions
- Monitor activity if you are logged in to their platform
Who We Share Your Data With
We may share your data only with trusted third parties necessary to operate our website:
✔ Payment Gateways (PhonePe PG)
To complete the payment process, your required details are securely shared with PhonePe.
✔ Spam & Security Services
Your IP address may be used for spam detection (e.g., Akismet).
✔ Email Service Providers
For sending order updates, OTPs, receipts, etc.
We never sell your data to third parties.
How Long We Retain Your Data
- Comments → Indefinitely
- Orders & Payment data → Minimum 7 years (required for tax, accounting & legal compliance in India)
- User accounts → Until the user deletes it
- Technical logs → 30–180 days depending on server policy
Your Rights Over Your Data
You can request to:
- Receive a copy of the personal data we hold
- Update or correct your information
- Request deletion of your personal data (except where legally required to retain)
Requests can be made via our contact form or support email.
Where Your Data Is Sent
Visitor comments may be checked using automated spam detection tools.
Payments are processed securely through PhonePe Payment Gateway.
Security Measures
We use:
- SSL encryption
- Secure payment processing
- Firewalls
- Anti-fraud monitoring
to protect your data.
Contact Information
For privacy concerns, updates, or data requests, contact us at:
support@janawasyojna.com